How do we book you guys?
Easy – just send us an email with information about your needs and we'll get back with you.
We use another company, can we get out of our contract?
Yes, of course! Just tell your old company that your families deserve better. We'll make sure that your transition will be smooth. And we promise that families will be thanking you for making the change.
Our school needs student ID's and class portraits - can you do these too?
Absolutely, we can help you with all your administrative needs.
Do you offer any donations back to our school?
Yes we do. We can offer a number of give backs–just let us know your needs.
How do I order?
We offer both traditional paper order forms (we know– it seems archaic, but it is sometimes easier for us busy parents!) and we also offer an electronic order form that parents can fill out online if this is preferred. Please contact us for the link. So, fill out your paper or online form before Picture Day and we'll take care of the rest.
(Note: We do make portraits available online six weeks after Picture day– for parents who didn't get a chance to order or wish
Can I see my child's portrait before I order?
Yes! Please select to "view proofs" on your order form and we will email you three options to choose from. If not, we will fill your order with the portrait we think is the best. Either choice is a good one!
Is there a satisfaction guarantee?
Yes– if you are not happy with your portraits we will refund 100% of your payment. Just email us.
When will my order arrive?
We will deliver portrait packages to your school within SIX weeks of Picture Day.
Can I re-order?
Of course. Just email us your child’s full name, school and class–we’ll get back to you with next steps.
I love my child's portrait–can you take mine too?
Yes, of course–great portraits to use personally or professionally have a huge impact. Go ahead –you deserve it! (And we promise to make you look good.)
And what about family portraits?
Yes indeed–we'd love to. We also offer summer and fall specials. Here's a link to our current family portrait specials.
My company's needs professional portraits for our new website/rebrand. Can you guys do this?
Yes, we'd be happy to. All companies–big or small–should have great, consistent and professional portraits. We are available to can take individual portraits, candids, group shots, retreats, events... whatever you need.
How can I contact you?
see "info" page
1654 University Avenue
Berkeley, CA 94703
IF YOU HAVE NOT RECEIVED YOUR SCHOOL PORTRAIT ORDER WITHIN 6 WEEKS OF PICTURE DAY:
Please contact us–there was a payment issues or an incomplete order form and we have not been able to contact you. Thanks!